About the Company.

Founded in 1982, Softtek is a general provider of process-driven IT solutions with 30 offices. Softtek helps improve and produce predictable outcomes for toptier corporations. Softtek is the creator and a leader of the nearshore industry. For more information on what we do, who we are, and career opportunities, visit www.softtek.com

Python Application Support & Maintenance Engineer

Must Have.

- 4+ years of experience in application support, maintenance, or production support environments.
- Experience with Python using Django.
- Experience with C#/.NET applications and services.
- Knowledge of incident management, troubleshooting, root cause analysis, and problem resolution.
- Experience implementing minor application enhancements and changes based on business requirements.
- Ability to monitor and maintain application stability, performance, and availability.

Nice to Have.

- Experience with ColdFusion, particularly for back-end services.

Responsibilities.

- Manage the ongoing maintenance and support of business-critical IT applications.
- Implement minor application changes and enhancements based on customer needs and business requirements.
- Ensure application stability, availability, and optimal performance.
- Monitor system health and proactively identify opportunities for improvements and optimizations.
- Meet and maintain established KPIs related to system availability, incident resolution,



and change implementation.

Languages.

- English Advanced.

Locations.

- Mexico - Any City (Hybrid or Remote).

Softtek’s attractive healthcare; benefits package.
- 5 Insurance benefits with full coverage: Major Medical Insurance, with UNLIMITED coverage guarantee, Minor Medical Expenses, for you and your family, Urgent Care Insurance, Life Insurance and Permanent Disability Support, Funeral Service Insurance.
- Christmas bonus: 25 days.
- Maternity Leave (12 weeks +2 weeks more than standard).
- Paternity Leave (10 days).
- Grocery Vouchers.
- Saving Funds.
- Personal Loans with interest rate lower than the bank.
- Car insurance, for you and your family, 50% lower cost than market price.

Softtek Contigo Program:
- Exclusive membership with multiple benefits: nutrition, legal, medical, and psychological assistance, discounts in health, entertainment, education, etc.; home assistance services; pet veterinary assistance, anti-rabies vaccine, pet funeral; and much more.

Wellness & Wellbeing:
- Wellness Hub: nutrition, physical and emotional support.
- Make a difference with our social missions.
- Softtek Community: Diverse, inclusive and fun.

At Softtek, we recognize that talent is diverse, we respect each person's life condition, and we promote equity in treatment and opportunities without discrimination.

📌 Support Engineer sr. | Django & C# (México)
🏢 SOFTTEK
📍 México