2025-3009 | Mexico - Remote WFH Freelancer as a Customer Service Rep - Omni
Mexico APR
Three things to DECIDE if contract work is for you: What Omni looks for in INDEPENDENT Contractors: Set your own schedule.Get paid.Enjoy the Freelance life.
Work from home
No hassles of commuting
Schedule your own hours
Work when it's convenient for you
Gain experience in different industries
High pay rates
About our application process Overview As a contractor, you'll interact with customers primarily through inbound phone calls and possibly chat or email, assisting them with all their needs.
Schedule: Adaptable work schedule options available
Majority of work hours are during weekdays and daytime
Opportunity to create a work schedule that works best for you
Earnings & Revenue: Contract earnings vary by client, with competitive rates typically ranging from $4 to $6 USD per hour
Pay is determined by your phone call status when assisting customers
Additional incentives available based on client and performance metrics.
Required Skills for Successful Contractors: Exceptional written and verbal communication skills in English and Spanish (B1 level or higher)
Proven track record in customer service and delivering outstanding customer care
Keen attention to detail with strong problem-solving skills
Friendly, empathetic tone, and professional demeanor
Self-motivated, proactive, and resourceful mindset
Proficient in using technology, including computer applications and software.
Important Information Technology & Equipment Requirements:



Personal computer with a minimum of 8GB RAM (tablets and Chromebooks are not supported)
Operating system of Windows 10 or Windows 11 (some clients may accept AppleOS)
Wired USB headset with microphone for clear communication
High-speed wired internet with a minimum of 10 Mbps download speed and 5 Mbps upload speed for seamless connectivity
Valid and up-to-date antivirus software installed
Smart phone, Android tablet or iPad needed for authentication
Mobile home internet and Satellite internet not accepted by clients High-speed wired internet with a minimum of 10 Mbps download speed and 5 Mbps upload speed for seamless connectivity
Valid and up-to-date antivirus software installed
Smart phone, Android tablet or iPad needed for authentication
Work Environment: Quiet, uninterrupted space
Organized desk area
Contractual Relationship: The relationship between you and Omni Interactions is a contractual relationship. You will remain an independent contractor or freelancer for the duration of your partnership with Omni. Omni Interactions will not be responsible for withholding taxes on your earnings while contracted with Omni Interactions. Upon receiving your contract, you will be required to agree that you have no claim against Omni Interactions, either under this agreement or otherwise, for vacation pay, statutory holiday pay, sick leave, retirement benefits, contributions to the Mexican Social Security Institute (IMSS), workers compensation, health or disability benefits, overtime pay, or any other employee benefits as required under Mexican labor laws or regulations.

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📌 2025-3009 | Mexico - Remote WFH Freelancer as a Customer Service Rep - Omni (Colón)
🏢 JobTarget
📍 Colón