Fairmont Mayakoba in Riviera Maya seeks a Director of Experiences to design and lead the guest journey, aligning luxury positioning with personalized service across all touchpoints. You will collaborate with Reservations, Front Office, Concierge, F&B;, Wellness, Sales and Marketing to create distinctive experiences tied to destination culture, nature, gastronomy, and local heritage.
Lead a team, manage budgets, monitor KPIs, and partner with luxury brands to deliver exceptional events,
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📌 Head of Guest Experiences & Luxury Innovation (Solidaridad)
🏢 Fairmont
📍 Solidaridad
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