World Tech Recruiting is seeking a Technical Support Team Lead (SaaS) to manage a six-person 24/7 team and act as the main escalation point before engineering. You will partner with engineering to build tooling, own KPIs, and drive incident management across a Microsoft stack including Azure, SQL Server, C#, and Angular.
The role requires deep SQL Server experience, strong English communication, and a hands-on leadership style to coach and scale the team through complex issues.
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📌 Senior Tech Support Lead – SaaS, SQL & 24/7 Ops (Ciudad de México)
🏢 World Tech Recruiting
📍 Ciudad de México
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