26 sep
|
Jda Software
|
Ciudad de México
26 sep
Jda Software
Ciudad de México
JDA Software seeks a Sr Support Engineer 2 to deliver outstanding customer support for the BlueYonder WMS system, resolving complex issues and ensuring high satisfaction. You will manage Tier 1/2 solutions, engage in early project implementation, and monitor SLA/SLO metrics to promote service quality and product stability.
Collaborating with account managers and partners, you will champion Knowledge-Centered Service, drive continuous improvement, implement monitoring tools, and mentor teammates
📌 Senior WMS Support Engineer--AI (Ciudad de México)
🏢 Jda Software
📍 Ciudad de México