Job Summary
We are looking for a
Customer Service Representative
to join our team and provide exceptional support to our clients. This role is key in ensuring smooth communication, accurate order management, and a positive customer experience. You will be the link between our customers and internal teams, helping us deliver on our promise of quality and reliability.
Key Responsibilities
Customer support
— Handle inquiries, resolve issues, and provide timely responses to clients.
Order management
— Process orders, returns, and adjustments with accuracy.
Documentation
— Maintain records and ensure compliance with company policies.
Collaboration
— Work closely with sales, logistics, and finance teams to ensure seamless service.
Continuous improvement
— Identify opportunities to enhance processes and customer satisfaction.
Qualifications
Bachelor's degree in Business, Administration, or related field (or equivalent experience).




1–3 years of experience in
customer service, sales support, or administrative roles
.
Advanced English (written and spoken).
Strong communication and organizational skills.
Customer service oriented mindset
with problem-solving abilities.
Proficiency in MS Office; ERP/CRM systems knowledge is a plus.
What We Offer
Opportunity to work in a
integral company
recognized for innovation and excellence.
Professional growth and development within Customer Service and Operations.
A collaborative and dynamic work environment.
The chance to make a real impact by supporting customers across the Americas region.
Join SKF and be part of a team that values people, quality, and continuous improvement. Apply now and help us deliver world-class customer experiences!

📌 Customer Service Representative (Xico)
🏢 Evolution
📍 Xico