Job Description:
Product Owner (Migration)
Duration:
Long-term Location:
México, 100% remote Budget: $3,700 USD as contractor
Role Overview We are seeking an experienced
Product Owner (PO)
to lead the migration from
Veeva CRM to Salesforce Life Sciences Cloud (LSC)
. This role will drive product strategy, backlog execution, and stakeholder alignment to deliver a seamless, compliant, and business-value-driven CRM transformation across Patient Services functions.
Key Responsibilities Product Ownership & Strategy · Define and own the
product vision, roadmap, and backlog
for the CRM migration program · Translate business needs into
clear user stories, acceptance criteria, and prioritized backlog · Align CRM capabilities with
commercial excellence, omnichannel engagement, and customer experience goals Migration & Transformation Delivery · Lead functional design and migration from
Veeva CRM to Salesforce Life Sciences Cloud · Ensure
data migration integrity
, including HCP/HCO master data, interactions, and consent management · Support
process harmonization and standardization
across regions and brands Stakeholder Management · Collaborate with
Sales, Marketing, Medical Affairs, Patient Services, Compliance, and IT
stakeholders · Act as the
primary interface between business and delivery teams (Dev, QA, Data, Integration) · Drive
decision-making forums, backlog grooming, sprint planning,



and demos Agile Execution · Own Agile ceremonies:
sprint planning, backlog refinement, reviews, retrospectives · Ensure timely delivery of
high-quality increments aligned with business priorities · Continuously optimize backlog based on
business value and feedback loops
Compliance & Regulatory Alignment · Ensure CRM solution adheres to
pharma compliance requirements
(e.g., promotional guidelines, consent, transparency reporting) · Collaborate with Legal/Compliance to embed
auditability and regulatory controls
Integration & Ecosystem Enablement · Drive integration with key platforms such as: Marketing automation (SFMC / Adobe) Data platforms (MDM, CDP, Data Lake) Patient Services / HUB systems · Support
omnichannel engagement enablement and analytics integration
Required Qualifications 8–12+ years of experience in
Product Ownership / Business Analysis / CRM transformation Strong experience in
Veeva CRM and Salesforce (preferably Life Sciences Cloud or Service Cloud) Proven track record in
CRM migration or large-scale digital transformation
in
pharmaceuticals or life sciences Deep understanding of: HCP engagement models Field force operations Pharma compliance & regulatory requirements Hands-on experience with
Agile/Scrum delivery models Strong stakeholder management and executive communication skills

📌 Product Owner - Crm Migration | Pharma (Xico)
🏢 Greymatter Innovationz
📍 Xico