We are currently seeking an experienced Analytics Client Service Specialist to join our Client Coverage organization in Monterrey.The MSCI Global Client Service team is composed of experienced financial professionals that provide first tier support for our clients around the world.
Team members are responsible for responding to a wide variety of methodology, usage, interpretational, and technical questions on both analytical and benchmark products.
Client contact is primarily via telephone and email, but occasional travel may be required for on-site presentations or trainings.
Client Service Specialists work closely with account managers and consultants to develop and maintain client relationships.Answer detailed client inquiries about MSCI products and methodologyParticipate in developing client relationships through proactive follow up on issues raised by clientsAnalyze market performance and data for our clients on a reactive and a pro-active basisMaintain relationships by ensuring relevant product and model information is shared with clientsProvide client feedback to the Coverage, Product Management, Research and Data groupsKeep up with current events and trends in the marketplaceSpecific Knowledge/SkillsStrong analytic, quantitative, and problem-solving skillsDemonstrated understanding of financial topics which should include some of the following: Modern Portfolio Theory,



Equity and Portfolio Construction, Optimization, Cap Asset Pricing models, Multi Factor Risk Models, Market Risk, Credit Risk and VARDeep understanding of international financial institutions and global financial marketsProactive and highly motivated, track record of challenging self and others to anticipate future trends and creatively capitalize on opportunitiesAbility to develop value-added contributions to both internal and external clientsExcellent communication skills, ability to articulate complicated concepts or methodologies verbally and in writing to senior management and clientsStrong organizational skills with the ability to handle multiple projects under tight, short-term deadlinesDynamic, track record of excelling in an environment of ambiguity by quickly adapting behavior and work methods to adjust to multiple demands and shifting prioritiesTeamwork, ability to work efficiently with diverse cultures on a integral team and knowing when to involve appropriate colleagues in projects regardless of function or locationDesired Experience5-7 years' experience in Financial ServicesDesired QualificationsUndergraduate degree in finance, economics, statistics, mathematics, or other quantitative fields required.MFE, MBA, Masters Degree and/or CFA, or equivalent highly desired#J-*****-Ljbffr

📌 Analytics Client Service Specialist (Monterrey)
🏢 Msci
📍 Monterrey