About this PositionPlays a lead role managing the team, delivering technical service capabilities,demonstrating strong value through our technical expertise coordinating effortsfrom application center, analytical group and PD team, as well as otherinternal areasWhat you ́ll doLead the technical service teamTeam Success in product recommendations, new product demonstrations, troubleshooting, customer assistanceValue proposition developmentHigh level support for Key Accounts at critical MX customers as well as general key accountsWorks with application equipment and technology development to provide innovative solutions to enhance customer adhesive related processesManages TCS workflow (including prioritization and reporting) to meet customer, internal and market needs expectationsResponsible for the success of technical training of Henkel team members (Sales, TCS, Marketing, etc.) including development of new/modified trainingResponsible for customer technical training via appropriate formats: academies, webinars, at customer site, at Henkel facilities, white papers, etc.Drives success of both Packaging and labeling projectsDrives Technical Service direction with regional Sales, Marketing, PD, Product Management leads and BDTo manage KPI results and drives innovation and continuous improvementFacilitates expertise and personal skill development of direct reports through internal and external training, project opportunities,



mentoring/coaching and any other relevant approachesComplies with all Henkel and regulatory requirements for safety, legal and environmental areasWhat makes you a good fitAnalytical, mechanical, organizational, troubleshooting, and problem-solving skillsSelling/Negotiation and Business/Industry Acumen skillsTeamwork buildingLeverages Digital Tools (CRM, Excel, power point, word, PBI preferable, AI toolsMotivated, Takes Initiative, Willing to Change, High Learning AgilityCreative, Adaptable, Deals with Ambiguity, Drives Change & InnovationOral/written communication (English and/and Spanish preferent)People Coaching and DevelopmentLeadership & Strategy mindsetSome perks of joining HenkelFlexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per yearDiverse national and international growth opportunitiesGlobal wellbeing standards with health and preventive care programsGender-neutral parental leave for a minimum of 8 weeksEmployee Share Plan with voluntary investment and Henkel matching sharesFlexible BenefitsMeal vouchersSavings fundFriday early finishAt Henkel, we come from a broad range of backgrounds, perspectives, and life experiences.
We believe the uniqueness of all our employees is the power in us.
Become part of the team and bring your uniqueness to us!
We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.
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📌 Application Engineer Supervisor (Estado de México)
🏢 Henkel
📍 Estado de México