Carhartt is seeking a Service Desk Analyst to be the first point of contact for IT support, handling inquiries for corporate, remote, and Retail users.
You will diagnose software and hardware issues, log incidents in ServiceNow, and monitor infrastructure dashboards to ensure prompt resolution.Required is a Bachelor's degree in IT or equivalent, plus at least 2 years in help desk or technical support, with experience in MS Office/O365 and Windows *****.#J-*****-Ljbffr
📌 It Service Desk Specialist — First-Line Support & Troubleshooter (Santiago de Querétaro)
🏢 Carhartt
📍 Santiago de Querétaro
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