Belo is expanding its security-focused fintech platform and seeks a Customer Care Analyst to support users across LatAm. You will handle inquiries via chat and email, tailor responses, and prioritize cases while working with multiple tools and data.
You’ll identify patterns, propose improvements, and help reduce re-contacts in a fast-paced environment. Candidates should have fintech or digital product support experience, strong written English, and the ability to work afternoon/evening hours
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📌 Fintech Customer Care Analyst — Security & Insights (México)
🏢 belo
📍 México