JDA Software in Monterrey is seeking a mid-level Technical Analyst to ensure the reliability of services by diagnosing incidents, improving runbooks, and automating manual tasks. You will monitor batch jobs and integrations, build dashboards, support releases, and collaborate with engineering and product teams to deliver observable systems.
Strong scripting and SQL skills are essential. This role requires 3–5 years in tech operations, cloud and container tech experience, and the ability to