The Onboarding Specialist is responsible for maintaining continuous communication with employees and contractors throughout their employment lifecycle. This role is focused on employee follow-ups, onboarding support, I‑9 compliance, timesheet management, workforce engagement, and assignment success.

The adecuado candidate is highly organized, people-oriented, and comfortable interacting with employees daily to ensure compliance, engagement, and retention.

Key Responsibilities:

Employee Communication

- Serve as the primary point of contact for employees and contractors after hire.
- Conduct regular follow-ups regarding onboarding, assignment progress, attendance, and overall satisfaction.
- Build strong relationships and provide timely support for questions or concerns.
- Perform scheduled check-ins during the first week, 30 days, and throughout the assignment lifecycle.
- Identify disengagement, attendance concerns, or resignation risks and escalate appropriately.

Onboarding Administration

- Coordinate and track completion of I‑9 documentation and employment eligibility verification.
- Conduct virtual I‑9 document reviews and ensure compliance with company processes and DHS-authorized procedures.
- Follow up with employees to obtain missing onboarding documents.
- Ensure all new hire paperwork is completed accurately and on time.
- Coordinate onboarding activities, system access, equipment requests, and first-day readiness.

Timesheet Management

- Monitor weekly timesheet submissions and attendance records.
- Proactively contact employees regarding missing or late timesheets.
- Send reminders and perform follow-ups to ensure timely approvals and payroll processing.




- Escalate ongoing timesheet compliance issues to management.
- Track absenteeism, tardiness, and assignment participation.

Employee Engagement

- Maintain consistent communication with employees throughout their assignments.
- Gather feedback and identify workplace concerns before they escalate.
- Partner with Recruiting, Operations, and Account Management teams to improve employee experience.
- Support retention initiatives through proactive outreach and relationship building.

Reporting & Tracking

- Maintain accurate records of employee interactions, follow-ups, and engagement activities.
- Generate reports related to onboarding status, I‑9 completion, timesheet compliance, attendance, and workforce engagement.
- Provide management visibility into workforce trends and assignment health.

Required Qualifications:

- 3+ years of experience in employee onboarding, workforce coordination, staffing operations, HR support, or employee engagement.
- Experience managing employee communications and conducting regular follow-ups.
- Knowledge of onboarding processes, employment documentation, and workforce compliance.
- Experience with HRIS systems such as Workday, ADP, SAP Fieldglass, Paylocity, or similar platforms.
- Strong Excel and reporting skills.
- Excellent verbal and written communication skills in English and Spanish.
- Strong customer service and relationship management abilities.

Preferred Qualifications

- Experience supporting contingent workforce or staffing programs.
- Familiarity with E‑Verify, I‑9 compliance, and remote verification processes.
- Experience with timesheet management and workforce tracking systems.
- Ability to manage multiple employee interactions and follow-up activities simultaneously.

📌 Onboarding Specialist (Sabinas Hidalgo)
🏢 CTC
📍 Sabinas Hidalgo