Role summary
We are seeking a technology engineer with 5 to 8 years of overall experience, including at least 3 years of Windows desktop migration experience (planning, cutover, validation, and post-migration issue resolution). As a Migration Engineer, you will work daily with a pre-assigned set of users to ensure their business-critical applications function correctly on their new Azure-hosted desktop. You will troubleshoot issues end-to-end, coordinate fixes with partner teams, and communicate clearly with users across diverse roles (e.g., trading, engineering, operations, senior management).

Key responsibilities
· Execute user migrations following the factory playbook, tracking progress and outcomes
· Validate end-user functionality on NDS.Next desktops (e.g. M365 Suite, Firmwide common applications (e.g., digital assistant tools), Business apps from an internal app store, Web applications and line-of-business tools
· Perform application testing, defect reproduction, and regression checks before and after migration
· Troubleshoot and resolve issues across Windows, applications, and desktop environment configuration. Issues will be routed by the helpdesk team.
· Write clear user updates and technical notes; manage expectations and drive closure




· Provide structured reporting on your assigned workload (status, risks, blockers)

Must-have skills
· Strong familiarity with Windows desktop environments and application behavior
· Proficiency in cloud application connectivity (Azure preferred) and access management, including core networking concepts and operational troubleshooting
· Python or Java coding proficiency for automation and diagnostics
· Strong debugging and problem isolation skills (logs, configs, repro steps)
· Strong application testing knowledge (test design, validation, regression mindset)
· Excellent written and verbal communication, including explaining technical issues to non-technical audiences
· Strong personal project management skills (follow process, manage your queue, accurate reporting)

Good-to-have skills
· Knowledge of AI-assisted troubleshooting or automation concepts
· Prior application development experience (building, supporting, or modernizing apps)
· Engagement style
· High-volume, user-facing execution with clear daily outcomes
· Works independently within a standardized model, escalating appropriately when needed
· Comfortable partnering across engineering and operations teams

📌 Windows Desktop Migration Engineer (Ciudad de México)
🏢 EPIKSO MEXICO
📍 Ciudad de México