NTT DATA Services is hiring for a remote Help Desk/Provider Clinical Service Desk agent to support healthcare customers from Mexico City. You will handle inbound calls, document incidents, and contribute to 24x7 resolutions for Epic, Cerner, McKesson, and Meditech environments.
Shift flexibility is required, including nights, weekends, and holidays. You will communicate effectively, type accurately, and work in a fast-paced team while ensuring data security and patient privacy.