Global IT Support Specialist - ITIL, Hybrid Work (Chihuahua)

Global IT Support Specialist - ITIL, Hybrid Work (Chihuahua)

26 sep
|
Psc Industries
|
Chihuahua

26 sep

Psc Industries

Chihuahua

EPAM is seeking a Support Specialist to join a geo-distributed team providing end-user support to clients worldwide. You will diagnose and resolve tickets using ITIL practices, manage requests, and update the knowledge base.

The role emphasizes proactive communication with businesses and maintaining service quality. Responsibilities include ticket triage, alerts management, and collaboration with integral teams.

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📌 Global IT Support Specialist - ITIL, Hybrid Work (Chihuahua)
🏢 Psc Industries
📍 Chihuahua

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