Role: Lead SRE Engineer

Location: Guadalajara, Jalisco, Mexico

Experience: 6–10 years

Key Responsibilities Lead Site Reliability Engineering initiatives across enterprise production environments. Drive reliability, availability, scalability, and performance improvements. Lead P1/P2 incident response, RCA, and postmortems. Define and improve SLI, SLO, and Error Budget practices. Build and maintain observability, monitoring, dashboards, and alerts. Automate operational processes using Python/Bash and APIs. Manage Infrastructure as Code using Terraform. Support AWS cloud infrastructure, including Kubernetes/EKS, ECS/Fargate, Lambda, RDS/Aurora, SQS/SNS, and related services. Mentor SRE/Dev Ops engineers and collaborate with development, security, platform, and architecture teams. Contribute to AI-enabled reliability and AIOps initiatives.





Must-Have Experience

Observability / Monitoring – Mandatory

Hands-on experience with Datadog or an equivalent APM, logging, and monitoring platform , such as New Relic, Dynatrace, Grafana/Prometheus, Splunk, ELK/Open Search, Cloud Watch, or App Dynamics.

Experience should include:

APM Metrics and logs Distributed tracing Dashboards and monitoring Alerting Production troubleshooting

Alerting / Incident Management – Mandatory

Hands-on experience with Pager Duty or an equivalent alerting/paging platform , such as Opsgenie, Service Now, Splunk On-Call, x Matters, or Grafana Alerting.

Experience should include:

📌 Lead sre engineer (Guadalajara)
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📍 Guadalajara