the onboarding specialist is responsible for maintaining continuous communication with employees and contractors throughout their employment lifecycle. This role is focused on employee follow-ups, onboarding support, i‑9 compliance, timesheet management, workforce engagement, and assignment success.

the adecuado candidate is highly organized, people-oriented, and comfortable interacting with employees daily to ensure compliance, engagement, and retention.

key responsibilities:

employee communication

- serve as the primary point of contact for employees and contractors after hire.
- conduct regular follow-ups regarding onboarding, assignment progress, attendance, and overall satisfaction.
- build strong relationships and provide timely support for questions or concerns.
- perform scheduled check-ins during the first week, 30 days, and throughout the assignment lifecycle.
- identify disengagement, attendance concerns, or resignation risks and escalate appropriately.

onboarding administration

- coordinate and track completion of i‑9 documentation and employment eligibility verification.
- conduct virtual i‑9 document reviews and ensure compliance with company processes and dhs-authorized procedures.
- follow up with employees to obtain missing onboarding documents.
- ensure all new hire paperwork is completed accurately and on time.
- coordinate onboarding activities, system access, equipment requests, and first-day readiness.

timesheet management

- monitor weekly timesheet submissions and attendance records.
- proactively contact employees regarding missing or late timesheets.
- send reminders and perform follow-ups to ensure timely approvals and payroll processing.




- escalate ongoing timesheet compliance issues to management.
- track absenteeism, tardiness, and assignment participation.

employee engagement

- maintain consistent communication with employees throughout their assignments.
- gather feedback and identify workplace concerns before they escalate.
- partner with recruiting, operations, and account management teams to improve employee experience.
- support retention initiatives through proactive outreach and relationship building.

reporting & tracking

- maintain accurate records of employee interactions, follow-ups, and engagement activities.
- generate reports related to onboarding status, i‑9 completion, timesheet compliance, attendance, and workforce engagement.
- provide management visibility into workforce trends and assignment health.

required qualifications:

- 3+ years of experience in employee onboarding, workforce coordination, staffing operations, hr support, or employee engagement.
- experience managing employee communications and conducting regular follow-ups.
- knowledge of onboarding processes, employment documentation, and workforce compliance.
- experience with hris systems such as workday, adp, sap fieldglass, paylocity, or similar platforms.
- strong excel and reporting skills.
- excellent verbal and written communication skills in english and spanish.
- strong customer service and relationship management abilities.

preferred qualifications

- experience supporting contingent workforce or staffing programs.
- familiarity with e‑verify, i‑9 compliance, and remote verification processes.
- experience with timesheet management and workforce tracking systems.
- ability to manage multiple employee interactions and follow-up activities simultaneously.

📌 Onboarding specialist (Monterrey)
🏢 CTC
📍 Monterrey