OTS Globe seeks a Director of Operations & Customer Service Americas to lead the operational performance and customer service strategy for Accommodation, Transfers, and Excursions across the Americas.
You will manage a small team, collaborate with Commercial, Contracting, Product, and Finance, and drive profitability and service excellence.
The role combines strategic leadership with hands-on oversight, focusing on efficiency, supplier relationships, and continuous process improvements to
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📌 Head Of Operations & Customer Service - Americas (Cancún)
🏢 Mts Incoming, S.L.U.
📍 Cancún
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