POSITION OVERVIEW: The Project Management Analyst will support the Project Management team by ensuring smooth operational execution of projects through ticket management, data analysis, and proactive follow-up.
This role requires strong organizational skills, analytical capabilities, and experience in Network Operations or Order Management environments.JOB RESPONSIBILITIES:Create, manage, and troubleshoot project-related tickets in the designated systems, ensuring timely milestone completion.Maintain and update relevant Monday.com boards for project tracking.Monitor project status updates,
follow-up with stakeholders on delayed items and escalate issues to the Project Manager or Project Director as needed.Partner with internal Choice teams to foster cross-departmental coordination.Perform inventory analysis for projects using Excel or Power BI.Develop and maintain metrics dashboards to track project performance, resource utilization, providing insights and data-driven recommendations.Partner with clients, vendors, and internal teams to review productivity-related processes and identify areas for increased efficiency and optimization.SKILLS/QUALIFICATIONSBachelor's Degree required.3+ years of operational support experience or a related function.Project Management Experience is preferred.Experienced with Monday.com is a plus.Advanced knowledge of Microsoft Office.Ability to learn new technologies quickly.Strong analytical and problem-solving abilities.
Excellent communication and follow-up skills.
Ability to work in a fast-paced, cross-functional environment.