25 sep
|
Hitachi Automotive Systems Americas
|
Xico
25 sep
Hitachi Automotive Systems Americas
Xico
Hitachi Digital Services in Mexico City seeks a Senior ServiceDesk Consultant to lead IT support across infrastructure, applications, and end-user technologies from a remote-capable location in Mexico City.
You will act as the senior escalation point for complex incidents, drive root-cause analysis, and oversee KPI/SLA reporting, knowledge management, and continuous service improvements with cross-functional teams and vendors.
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📌 Senior Service Desk Lead: Incidents & Transformation (Xico)
🏢 Hitachi Automotive Systems Americas
📍 Xico