GlobalTranz is seeking a Customer Success Coordinator in Monterrey to manage foundational operations for assigned accounts and ensure a smooth start-to-finish experience for customers.
You will work with team members to deliver high levels of service and adhere to department SOPs.
Responsibilities include ensuring account activities align with SOPs, building shipments in the TMS, assisting the team to keep customers satisfied, and coordinating with finance and carrier sales to maintain timely
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