Delivery Experience Architect — Bilingual (Spanish) (Xico)

Delivery Experience Architect — Bilingual (Spanish) (Xico)

25 sep
|
Didi Global
|
Xico

25 sep

Didi Global

Xico

DiDi Integral is seeking an experienced Delivery Experience Specialist to join our Courier Labs team within the SSL Delivery division.
You will diagnose gaps across the delivery journey, talk directly to merchants and couriers, and translate feedback into prioritized improvement opportunities.
You will define practical delivery standards, build training and enforcement programs, and track impact with field validation and data analysis.
#J-*****-Ljbffr

📌 Delivery Experience Architect — Bilingual (Spanish) (Xico)
🏢 Didi Global
📍 Xico

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