Industry/Sector
Not Applicable
Specialism
Corporate and Business Strategy
Management Level
Manager
Job Description & Summary
The Opportunity
Join our Acceleration Center Mexico and help shape the future of business for our diverse client portfolio across geographies and jurisdictions.
You'll work at the heart of general teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration.
We'll help you grow your skills so you can go further.
With hands‐on learning, cutting‐edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.
As a Customer Analytics Strategy - Manager, you will lead the development and execution of strategic initiatives within our Strategy practice, focusing on corporate and business strategy consulting.
You will work directly with clients to identify opportunities for growth and improvement, leveraging data‐driven insights to inform decision‐making and drive business success.
As a Manager, you will guide and mentor teams, fostering a culture of collaboration and innovation.
You will be responsible for managing client accounts, overseeing project execution, and confirming deliverables meet client expectations.
In this role at PwC Acceleration Center Mexico, you will have the opportunity to work with a diverse range of clients, helping them navigate complex business challenges and achieve their strategic objectives.
You will play a key role in shaping the future of our clients' businesses, using your skills to deliver impactful solutions.




This position offers a dynamic and supportive environment where you can develop your leadership skills and contribute to the success of our firm.
Responsibilities
Leading the development and execution of customer analytics strategies to enhance business performance
Guiding teams in conducting comprehensive market research and competitive analysis to identify business opportunities
Utilizing data analytics and customer insights to inform strategic planning and decision-making processes
Building and maintaining relationships with stakeholders to drive customer experience improvements
Developing strategic solutions that align with business transformation goals and customer strategy
Promoting the adoption of innovative technologies and methodologies in customer analytics
Overseeing the implementation of business process improvements to optimize customer engagement
Coaching and mentoring team members to foster a culture of continuous learning and professional growth
What You Must Have
At least a Bachelor's degree
At least 5 years of experience
Oral and written proficiency in English required
What Sets You Apart
Excelling in business strategy and transformation
Demonstrating proficiency in customer experience (CX) strategy
Utilizing data analytics for strategic decision-making
Conducting competitive analysis to identify market opportunities
Developing strategic solutions for business process improvement
Embracing change and fostering innovation in client engagements
Mentoring junior staff in strategic planning and execution
Travel Requirements
Up to 20%
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📌 Customer Analytics Strategy - Manager (Xico)
🏢 Pwc
📍 Xico