Description
Job
Description
We are currently looking for
professionals
to work as
Field Service Technician -
Mechanical
based
in
El Salto, Guadalajara
.
The Field Service Technician will perform hands-on field service work on Jenbacher Gas Engines
. This
includ
e,
but
are
not limited to commissioning, troubleshooting, periodic maintenance, and minor overhaul. Jenbacher ́s Gas Engines range in power from 0.25 to 9.5 MW and run either
on
natural
gas, or
on a
variety of other gases (e.g. biogas, landfill gas, coal mine gas, sewage gas, combustible industrial waste gases)
,
and their mixtures.
Essential Responsibilities
Execute service in compliance with the maintenance protocol of
each type of
engine
(
for example: check
/replace
oil level and filters,
spark plugs
, valve
clearance
),
as well as perform relevant measurements
.
Carry on minor repairs on the engine additionally to the planned service, if necessary.
Perform troubleshoot activities to understand mechanic and/or electronic failures on the engine and it associated control systems – diagnosis
.
C
heck and analyze the engine's historical data.
Manage customer expectation and report on the progress of the activities.
Provide a service report after each service performed in a timely manner, describing the reason for the visit, actions
performed,
results
obtained
, use of
parts/
materials and if needed
,
recommend
ing
follow-up actions
.




Take part in the execution of major service on the engine ensuring the compliance with the manufacturer's manuals and procedures
.
Manage and work with third party suppliers
.
Process timesheets, expense reports, Environmental Health and Safety (EHS) forms
.
Comply with all EHS policies and procedures to ensure a safe and productive work site
.
Keep a clean and tidy working environment
.
Perform other duties as assigned
.
Qualifications/Requirements
5+ years'
experience
as mechanic or electrician
. Preferred
with
Otto cycle
engines
and gensets
(gas engines
desired
).
T
echnical Professional Qualification (
technical course)
IT skills
(outlook, word, excel).
English
level beginner or above
Desired Characteristics
Excellent technical specialist knowledge and customer service abilities.
Ability to handle stress, stability working under pressure and resilience.
Familiar with Jenbacher reciprocating gas/diesel engines
.
Available for extensive travel, up to 7
5
%
.
Able to understand and implement technical procedures
.
Strong analytical and
problem-solving
skills
.
Possess a valid driver's license
.
Effective interpersonal and organizational skills
.
Strong customer focus
Able to effectively interact with customers
Work effectively, as part of a team of technicians, or individually.
Have some computer knowledge that allows the creation of customer service reports
Strong written and verbal abilities
in local language

📌 Field Service Technician (Estado de México)
🏢 INNIO
📍 Estado de México