The User Experience Intermediate Analyst is an intermediate level role, materially contributing to the research, analysis and design of digital products and systems.User Experience partners with Product and Technology colleagues to create innovative and intuitive digital products that deliver best-in-class user experience and usability to our clients, both internally and externally.
We undertake a wide spectrum of activities, from discovery and research, through definition, ideation, and design, to the management of design systems and the delivery of interactive prototypes and high-fidelity designs to our development partners.The UX Design Group's primary goal is to research and design products and solutions that are streamlined, intuitive, consistent, accessible, great-looking, and easy-to-use, which perfectly suit (or even anticipate) our clients' needs.Responsibilities:Participate in meetings with users, clients, product sponsors and technology to understand project requirementsPerform UX research, define IA, user journeys, and create personas.Use available metrics and data to support decision-makingWork closely with users, stakeholders, business analysts, product managers and development teams to brainstorm and co-create ideas, approaches, and solutionsPerform relevant testing to validate and inform design decisionsCreate wireframes, prototypes, and high-fidelity designs using specialist tools such as Sketch, InVision, Axure, and the Adobe suiteApply a positive and constructive attitude to all feedbackUse the approved design systemAdhere to design standards and best practicesPerform detailed handover to development teams, ensuring they have all they need to implement the designsProvide ongoing support to development, with regular UX review checkpoints as neededKeep up to date with the latest UX practices, innovations, and toolsEnsure all designs comply with ADA/WCAG standards for accessibilityDeliver on-time,



escalating where timelines cannot be metHelp to support new starters in the teamConfidently challenge substandard work by other team membersParticipate in the wider UX community of practiceAppropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.Qualifications:2 - 5 years of relevant experienceStrong attention to detail & analytical skillsExcellent written and oral communication skillsSkilled in a professional design tool e.G., Sketch, Figma, AdobeXD, Axure, InVision etc.Keen interest in, or knowledge of, banking or financeHTML/CSS Development SkillsEducation:Bachelor's degree/University degree or equivalent experienceDescripción del RolEl Analista UX/UI apoya en el diseño y mejora de la experiencia e interfaces de usuario para los sitios web de la organización, asegurando un balance entre funcionalidad, estética y usabilidad.ResponsabilidadesColaborar en la creación de wireframes, mockups,



flujos de usuario y prototipos de sitios web que sean mobile first y responsive.Establecer y supervisar las guías de estilo para asegurar que todos los elementos de la interfaz sean coherentes y unificados en todo el producto.Diseñar interfaces atractivas y funcionales bajo lineamientos de marca.Colaborar en pruebas de usabilidad e investigación con usuarios.Trabajar en conjunto con desarrolladores, especialistas SEO y contents para proponer e implementar mejoras.Mantenerse actualizado sobre tendencias en UX/UI y diseño digital.Formación Académica &/o Conocimientos TécnicosLicenciatura en diseño gráfico, comunicación visual o afín.Conocimiento de herramientas como Figma, Adobe XD o Sketch.Conocimientos básicos en HTML y CSS (deseable).
Familiaridad con principios de UX y usabilidad.Conocimiento en marcos de trabajo ágiles (Scrum, Kanban), Desing Thinking y diseño centrado en el usuario.Experiencia Laboral & Habilidades de LiderazgoExperiencia mínima de 1 año en proyectos de plataformas web responsive en sector financiero.Participación en pruebas UX con usuarios reales e interpretación de resultados.Desarrollo de benchmarks, flowcharts, wireframes.Propuestas disruptivasSeguimiento de pruebas A/B para mejora continua de componentes.Orientado a identificar oportunidades de mejora y anticipar necesidades.Revisión de maquetas para lograr interfaces pixel perfect.Presentación de propuestas y comunicación efectiva con el equipo y gerencias.Job Family Group:Job Family:Time Type:Full timeMost Relevant SkillsPlease see the requirements listed above.Other Relevant SkillsFor complementary skills, please see above and/or contact the recruiter.Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.View Citi's EEO Policy Statement and the Know Your Rights poster.
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📌 Banamex - Analista Ui/Ux - Portal Web (Xico)
🏢 Citigroup
📍 Xico