ERM in Mexico City is seeking an motivated Service Desk Technician (Entry Level) with strong English to join our office.
You will handle Level 1 requests via the ticketing system and phone, ensuring quick, accurate responses and excellent customer service.The role offers a hybrid work model, initial training, and the chance to grow within a integral sustainability consultancy.
You will work closely with IT teammates to resolve incidents, manage user accounts, and contribute to knowledge base
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📌 It Helpdesk Technician (Hybrid) – Mexico City (Xico)
🏢 Erm
📍 Xico