Capgemini Engineering is seeking a seasoned Production Support Lead to drive incident and problem management across critical production applications. You will partner with integral DevOps, infrastructure and architecture teams to improve service health, balance speed to market and maintain compliance.
The role requires 10+ years in production/support roles, ITSM knowledge, and familiarity with AI-assisted tooling to enhance IT operations. Flexibility for critical events is essential.
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📌 Production Support Lead: AI-Driven Incident & Stability (Aguascalientes)
🏢 Capgemini
📍 Aguascalientes
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