General Payments in Mexico City is seeking a customer-focused technical support agent to assist merchants with POS products and payments inquiries.
You will resolve issues via telephone, email, chat or SMS, document all interactions in databases, and contribute to the knowledge base through ongoing training and policy updates.
Strong problem-solving and communications skills are essential in a fast-paced environment where accuracy and compliance matter.
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📌 POS Technical Support Specialist II (Ciudad de México)
🏢 Global Payments
📍 Ciudad de México
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