We are looking for a hands-on Senior Site Reliability Engineer to help maintain, enhance, and support a Java services ecosystem in close collaboration with an SRE peer and a backend engineering team. You will strengthen reliability, observability, and operational readiness while participating in on-call support. Responsibilities Provide on-call support for Java backend identity services during business hours Troubleshoot complex production issues using logs and telemetry and drive root-cause resolution Prepare and deploy patches to address issues in cloud infrastructure Improve service reliability by implementing practical changes that reduce errors and instability Build and refine metrics and dashboards to surface platform health and service behavior Monitor SLOs and propose code changes that improve SLO attainment as issues arise Create and improve runbooks to standardize operational response and reduce time to recovery Communicate incidents and operational risks clearly in writing during live response Collaborate closely with engineers to align operational practices with service ownership Requirements3+ years of Site Reliability Engineering or Dev Ops experience supporting distributed systems Strong on-call support experience for production services and incident response during business hours Proven experience with Amazon Web Services in production environments Hands-on experience with Amazon Dynamo DB and Amazon Elasti Cache Strong Git skills for collaborating on operational and reliability code changes Solid Gradle knowledge for building and maintaining Java-based services Strong troubleshooting skills using logs and telemetry to identify root causes Clear written communication skills for documenting and reporting operational issues during incidents Proactive learning mindset to absorb complex information quickly and apply it under pressure Upper-Intermediate English proficiency (B2)Nice to have Kubernetes Terraform Grafana New Relic Apache Kafka We offer International projects with top brands Work with integral teams of highly skilled, diverse peers Healthcare benefits Employee financial programs Paid time off and sick leave Upskilling, reskilling and certification courses Unlimited access to the Linked In Learning library and 22,000+ courses Global career opportunities Volunteer and community involvement opportunities EPAM Employee Groups Award-winning culture recognized by Glassdoor, Newsweek and Linked In EPAM is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, protected veteran status, or any other characteristic protected by applicable law.
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📌 Senior site reliability engineer (Ciudad de México)
🏢 Epam Systems
📍 Ciudad de México