Job Title: Legal Intake Specialist

Location: Chihuahua, Mexico (On-site)

Availability: Full-Time

✔ Fixed Schedule (non-rotating)

Candidates must be available to work one of the following schedules:

- Monday to Friday | 11:00 AM - 9:00 PM ET
- Monday to Friday | 12:00 PM - 10:00 PM ET
- Sunday to Thursday | 10:00 AM - 8:00 PM ET

About the Role

We are looking for an Legal Intake Specialist to join our team. The adecuado candidate will have excellent customer service skills, strong communication abilities, and experience handling high-volume calls while providing a positive client experience.

Responsibilities

Handle inbound calls and online inquiries from potential clients

Conduct intake consultations and gather client information

Schedule appointments and assist with onboarding new clients





Document case information accurately and process required paperwork

Provide outstanding customer service and support

Collaborate with internal teams to ensure smooth client communication

Requirements

Advanced English and Spanish

Minimum 1 year of Customer Service or Call Center experience

Strong communication and multitasking skills

Excellent organizational skills and attention to detail

Proficient with Microsoft Office (Word, Outlook)

Ability to work in a fast-paced environment

Apply here:

Email: [email protected]

WhatsApp: +54 9 (phone hidden)

📌 Bilingual Legal Intake Specialist (English-Spanish) (Chihuahua)
🏢 SOLVO GLOBAL
📍 Chihuahua