Description
We are seeking a highly motivated and experienced
Business Analyst
to join our Digital Technology team supporting web-based application delivery across a global manufacturing organization. This role is critical in enabling scalable, high-quality digital solutions across a
Scaled Agile Framework (SAFe)
environment where multiple teams operate concurrently within Program Increments (PIs).
You will act as the bridge between business stakeholders and cross-functional technology teams, ensuring clarity of requirements, alignment of priorities, and successful delivery of innovative digital capabilities.
JOB DUTIES:
Requirements & Analysis
Partner with business stakeholders and SMEs to
elicit, analyze, and document requirements
across digital platforms.
Translate business needs into
clear, actionable user stories, features, and epics
within Jira.
Ensure requirements are complete, testable, and aligned to business outcomes.
Cross-Functional Collaboration
Collaborate with geographically distributed teams, including:
Graphic Design
Shopify (Web & Custom App Development)
Middleware (Informatica, SAP CPI)
React Front-End Development
SAP ERP & Salesforce (SFDC)
Product Information Management (PIM)
Quality Assurance
Act as a
key liaison
ensuring all teams understand requirements and dependencies.
Agile Execution (SAFe)
Actively participate in
PI Planning, daily stand-ups, backlog refinement, sprint planning, and retrospectives
.
Support
parallel team execution
by managing dependencies and ensuring alignment across teams.
Track progress and proactively identify risks or gaps impacting delivery timelines.
Documentation & Visualization
Create detailed
process flows, system diagrams, and data mappings
using Draw.io and Confluence.
Maintain
comprehensive documentation




to support development, QA, and ongoing support teams.
Quality & Delivery
Partner closely with QA teams to ensure
acceptance criteria are clear and test coverage is comprehensive
.
Validate that delivered solutions meet business intent and quality standards.
YOU MUST HAVE:
Strong experience working in
SAFe or Agile environments
with multiple concurrent teams.
Hands-on expertise with:
Atlassian Jira
(epics, features, stories, backlog management)
Confluence
(documentation and collaboration)
Draw.io
(process flows, architecture diagrams, data flows)
Experience working across
multi-system ecosystems
, including eCommerce and enterprise systems.
Ability to work with
globally distributed teams
across time zones.
Strong communication skills with the ability to
influence without authority
.
WE VALUE:
eCommerce platforms (especially
Shopify
)
Middleware/integration platforms (e.g.,
Informatica, SAP CPI
)
Front-end technologies (e.g.,
React
)
Enterprise systems (
SAP ERP, Salesforce
)
Product Information Management (PIM)
Highly proactive and self-driven
Strong stakeholder management skills
Comfortable
chasing down information and driving clarity
Detail-oriented with strong analytical thinking
Ability to thrive in a
fast-paced, complex delivery environment
WHAT'S IN IT FOR YOU?
Benefits that go beyond Mexican labor law, ensuring your well-being and peace of mind.
A collaborative and inclusive work environment where your contributions are valued.
Opportunities for continuous professional growth and skill development through training, mentoring, and challenging projects.
Access to cutting-edge tools, resources, and a supportive team to help you excel.
The chance to work with a general, innovative company shaping the future in its industry.
#LI-MV1
#LI-HYBRID

📌 Business Systems Analyst Ii (México)
🏢 Resideo
📍 México