Role:
Lead SRE Engineer
Location:
Guadalajara, Jalisco, Mexico
Experience:
6–10 years
Key Responsibilities
Lead Site Reliability Engineering initiatives across enterprise production environments.
Drive reliability, availability, scalability, and performance improvements.
Lead P1/P2 incident response, RCA, and postmortems.
Define and improve SLI, SLO, and Error Budget practices.
Build and maintain observability, monitoring, dashboards, and alerts.
Automate operational processes using Python/Bash and APIs.
Manage Infrastructure as Code using Terraform.
Support AWS cloud infrastructure, including Kubernetes/EKS, ECS/Fargate, Lambda, RDS/Aurora, SQS/SNS, and related services.
Mentor SRE/DevOps engineers and collaborate with development, security, platform, and architecture teams.
Contribute to AI-enabled reliability and AIOps initiatives.




Must-Have Experience
Observability / Monitoring – Mandatory
Hands-on experience with
Datadog or an equivalent APM, logging, and monitoring platform
, such as New Relic, Dynatrace, Grafana/Prometheus, Splunk, ELK/OpenSearch, CloudWatch, or AppDynamics.
Experience should include:
APM
Metrics and logs
Distributed tracing
Dashboards and monitoring
Alerting
Production troubleshooting
Alerting / Incident Management – Mandatory
Hands-on experience with
PagerDuty or an equivalent alerting/paging platform
, such as Opsgenie, ServiceNow, Splunk On-Call, xMatters, or Grafana Alerting.
Experience should include:

📌 Lead Sre Engineer (México)
🏢 CLOUDSUFI
📍 México