At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
As a Life Science Account Manager at STERIS, you will be the driving force behind sales, technical consultation, and lead generation for STERIS products within the Life Sciences industry, including pharmaceuticals, biotech, vaccines, cell gene therapy, medical devices, nutraceuticals, and related sectors. Your primary responsibilities will include:
Achieving revenue, gross margin, and product sales targets set by the Business Unit.
Designing and implementing effective sales strategies.
Identifying and pursuing new prospects and opportunities.
Presenting innovative concepts and products to customers.
Ensuring an exceptional STERIS experience for all clients.
Success in this role requires high Customer satisfaction, strong multi-level relationships with clients, and excellent listening skills. Leveraging company-provided sales resources to deliver the best solutions to Customers is crucial.
The current territory you will cover is Mexico and is subject to change as business grows. While overnight travel will be limited (25%), some additional travel for training and meetings will be necessary and the ability to support customers and attend industry events outside of standard business hours is required ******% total).
What you will do as an Account Manager
Grow the business
Achieve assigned sales quota for territory using a consultative sales process
Identify and proactively seek qualified sales opportunities with new and existing Customers within but not limited to, Pharmaceutical, Biotech, Medical Device, Vaccine and Cell Gene Therapy markets
Develop strategic growth plans for new and existing Customers
Maintain and continuously update customer mapping across the assigned territory
Drive proactive prospecting efforts by leveraging industry reports, customer events, trade shows, and market intelligence to identify new opportunities and expand the sales pipeline.
Create/ Manage a multi-faceted plan with key stakeholders and decision makers leveraging all available resources
Provide high level of service to Customers, including timely and accurate responses to inquiries, to maintain/build STERIS reputation in the marketplace
Collaborates and maintains strategic partnerships with internal resources and designated channel partners to achieve high levels of Customer satisfaction
Utilize CRM to capture detailed Customer notes, manage sales funnel, forecast business, maintain and build pipeline
Advise our Customers
Generate and present STERIS Life Sciences products and innovative solutions using a compelling value based approach
Use question based selling approach to gain knowledge regarding Customer environment, regulatory requirements and specific needs to provide tailored Customer solution
Maintain current knowledge of regulated industry and market trends as well as technical knowledge and understanding of products and services. Attend educational workshops, reviewing professional publications and participating in professional affiliations
Educate Customers in the area of cleaning, contamination control and sterility assurance and the features and benefits of using STERIS consumable products
Provide key information
Communicate regularly with STERIS management, Customers, and local channel partners
Plan sales calls/travel itineraries to maximize effectiveness of sales strategies
Maintain CRM required data, update sales funnel and top accounts and complete required reporting forecast
The Experience, Skills and Abilities Needed
Required:
Bachelor's Degree
Minimum 2 years of sales experience
Bilingual- English and Spanish
cGMP industry related experience
Experience using CRMs
Must be able to be compliant with Customer credentialing requirements
Preferred:
Bachelor's Degree in Science (Biology, Microbiology, Chemistry) Engineering or Technology related field
Experience in consultative selling technical products/services
Communicates credibly and effectively influence at all levels of the organization using excellent interpersonal, written, verbal, presentation skills
Self-directed, adapts to change, and sets priorities
Strong business acumen, with ability to understand and monitor trends
Strong understanding of Customer and market dynamics and requirements, with demonstrated ability to expand existing Customer relationships as well as develop new ones
Strong skills in persuasion and influence, with ability to negotiate skillfully
Uses active listening skills and aptitude for science based technical information
Exhibits perseverance, persistence, and consistent follow through
Knowledge of regulated industries (cGMP, GLP, or similar)
Involvement with PDA, ISPE or similar industry organization preferred
What STERIS Offers
We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.
Here is just a brief overview of what we offer:
Base Salary + Incentive Compensation Program
Vehicle and Cell Phone Provided
Robust Sales Training Program
Adaptable Time Off + Holidays
Additional Add-On Benefits/Discounts
Opportunities for Advancement in a Stable Long-Term Career
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit
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STERIS strives to be an Equal Opportunity Employer.
📌 Account Manager (México)
🏢 Steris
📍 México