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RC****** LM907: On site Svc Rep (Open)
LM907: On site Svc Rep
Full time
Camino a Nativitas Km 100 S/N
Parque Industrial Vesta
Colon
***** Querétaro, QUE
Mexico
Involves performing a variety of on-site customer service duties to support efficient preparation of packaging, loading, and transporting of customer' shipments to U.S. domestic FedEx origination location from international location; responds to customer's needs including product, service, and shipping information; and identifies problems and resolutions to ensure quality customer service.
General job description:
Under general supervision performs the following activities:
• Provides on-site customer support by answering customer inquiries regarding shipping, products, and services ensuring responsiveness to all needs, issues, and requirements.
• Prepares labeling for all packages that will be ground-shipped to U.S. domestic FedEx locations for FedEx distribution in the U.S.
• Coordinates loading of shipments at customer's location to met customer's shipping schedules and requirements.
• May be required to perform other duties as assigned
Minimum Requirements:
Minimum Education:
• High School degree/Equivalent.
• Proficiency in English (600 TOEIC points).
Minimum Experience:
• Previous experience in customer service and familiarity with FedEx products and services preferred.
• Experience working in a fast-paced environment preferred.
Minimum Required Skills:
• Excellent human relations and organizational skills required.
• Basic PC skills required.
• Flexibility to work different shifts required.
Job Posting End Date:
📌 Lm907: On Site Svc Rep (México)
🏢 Fedex
📍 México