We are a staffing agency recruiting on behalf of a growing service-based business seeking a proactive
Bilingual Operations & Client Success Coordinator
to support day-to-day operations, client communication, and business growth.This is a varied role that combines operations, customer service, administration, and business development. The successful candidate will help keep projects on track, ensure clients are billed accurately and on time, manage subcontractor payments, and provide exceptional customer service throughout the client journey.We're looking for someone who is highly organized, an excellent communicator, and comfortable working in both
Spanish and English
. This is an opportunity to join a growing business where your contributions will have a direct impact on operational efficiency and client satisfaction.
Key Responsibilities
Operations & Project Coordination
Coordinate and track active projects from start to completion
Monitor project progress and proactively resolve issues as they arise
Ensure tasks are completed on schedule and communicate updates to clients
Maintain accurate records and operational workflows
Client Communication
Answer inbound phone calls and respond to client inquiries
Manage incoming and outgoing emails in a professional and timely manner
Build strong relationships with clients through excellent communication
Follow up with clients to ensure a positive customer experience
Billing & Administrative Support
Track client billing and ensure invoices are issued accurately and on time
Monitor recurring payments and autopay arrangements




Assist with payment tracking and administrative reporting
Maintain accurate financial and customer records
Business Development
Support outbound calls and follow-up with prospective clients
Assist with converting inquiries into new business opportunities
Encourage satisfied clients to leave online reviews and testimonials
Help identify opportunities to improve customer engagement and retention
Required Qualifications
Fluent in both
English and Spanish
(written and spoken)
Previous experience in operations, administration, customer service, or client coordination
Excellent communication and relationship-building skills
Strong organizational skills with exceptional attention to detail
Comfortable handling phone calls and communicating confidently with clients
Ability to manage multiple priorities in a fast-paced environment
Proficiency with Microsoft Office or Google Workspace
Preferred Qualifications
Experience in logistics, operations, project coordination, or service-based businesses
Experience with billing, invoicing, or accounts administration
Previous experience in sales support or customer success
Prior remote work experience
What We're Looking For
A proactive individual who enjoys solving problems and keeping projects moving




A confident communicator who can build rapport with clients in both English and Spanish
Someone who is highly organized and enjoys working with systems and processes
A self-motivated professional who takes ownership of their responsibilities
A team player who is excited to grow with a fast-paced business
Performance Incentives
In addition to a competitive salary, this role offers
performance-based bonus opportunities
for contributing to new business generation and outbound client engagement.
Growth Opportunity
The successful candidate will begin with a
one-month part-time trial
before transitioning into a
full-time position
. As the business continues to grow, there will be opportunities to take on additional operational responsibilities and develop into a key member of the team.
$700 - $1,500 a month
U.S.-based junk removal company | Pacific Standard Time (PST) working hours | Full-Time (Initial one-month part-time trial)
Why Join Assist World?
100% REMOTE
$50 birthday bonus
$200 testimonial bonus
NO TRACKER. NO PROBLEM
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

📌 Bilingual Operations & Client Success Coordinator (Spanish/English) (México)
🏢 Assist World
📍 México