Autoliv's primary goal is to Save More Lives. Our products never get a second chance. This is why we can never compromise on quality. We are working to increase vehicle safety by developing seatbelts, airbags and steering wheels and you can be part of our team as
SCM Service Center Manager
.
In this role you will be responsible for
delivering efficient, compliant, and customer-focused SCM support services while driving standardization, automation, and continuous improvement across procurement and supply chain operations.
Should you be interested in overseeing these tasks and aiming for enhanced performance standards, your role will involve
:
Lead,
develop,
and
mentor
the
SCM
Service
Center
team
,
ensuring
high
performance,
employee
engagement,
and
consistent
delivery
of
procurement
support
services.
Manage
day-to-day
service
operations,
balancing
workloads
and
monitoring
performance
against
established
Service
Level
Agreements
(SLAs)
,
KPIs,
and
customer
satisfaction
targets.
Oversee
core
Supply
Chain
Management
support
processes
,
including
supplier
onboarding,
master
data
management,
RFQ
administration,
purchase
requisition
and
purchase
order
support,
catalog
maintenance,
and
invoice
inquiry
resolution.
Collaborate
with
cross-functional
stakeholders
including
Purchasing,
Finance,
Accounts
Payable,
Engineering,
Legal,
and
Plant
Operations
to
drive
compliance,
improve
service
delivery,
and
support
business
objectives.
Drive
continuous
improvement
initiatives
by
standardizing
processes,
implementing
automation,
enhancing
data
quality,
developing
performance
dashboards,




and
increasing
operational
efficiency
across
SCM
support
services.
If you have/are:
Bachelor's
degree
in
Supply
Chain
Management,
Business
Administration,
Finance,
Operations
Management
,
or
a
related
field.
Minimum
7
years
of
experience
in
supply
chain,
procurement
operations,
shared
services,
purchasing
support,
or
Procure-to-Pay
(P2P)
environments,
including
3+
years
of
leadership
experience
managing
teams.
Strong
knowledge
of
P2P
processes
and
enterprise
systems,
with
experience
in
platforms
such
as
Coupa
(S2P),
JD
Edwards,
SAP,
Oracle,
or
similar
ERP/procurement
solutions
.
Excellent
analytical,
organizational,
problem-solving,
and
stakeholder
management
skills,
with
the
ability
to
drive
service
excellence
and
support
cross-functional
business
partners.
Experience
in
manufacturing
environments
,
shared
services
or
service
center
operations,
and
continuous
improvement
methodologies
such
as
Lean,
Six
Sigma,
process
automation,
and
SCM
transformation
initiatives
.
We will be more than glad to chat with you about your experience and your career goals.
In our international work setting, you will find a range of opportunities that are designed to enhance your career and personal development. Including new and different perspectives is part of what ensures the team's success. We are committed to develop people's skills, knowledge and creative potential. Our training and development programs emphasize technical competency, leadership development and business management skill.
More lives saved – more life lived!

📌 Scm Service Center Manager (Santiago de Querétaro)
🏢 Autoliv Mexico
📍 Santiago de Querétaro