24 sep
|
Pyramid Consulting
|
Nuevo León
24 sep
Pyramid Consulting
Nuevo León
About the Role Provide full customer support regarding any concern or request Probing to understand the root cause of the dissatisfaction to provide a tailored solution Remaining calm and patient with irate or emotional customers, turning negative experiences into positive ones Converting detractors into promoters ✅ Requirements Advanced English Skills/B2+ High School Diploma 1 year of call center experience Computer & Typing Skills ⏱ Extraordinary communication skills, both written and oral, active listener.
No fear on the phone and excellent written communication for crafting strategic outreach.
📌 Customer Care Executive (Nuevo León)
🏢 Pyramid Consulting
📍 Nuevo León