Okta in Mexico City seeks an experienced Technical Support Engineer who can own customer issues end-to-end, from initial troubleshooting to resolution.
You will guide customers through integrating Okta products, work with engineering on root causes, and contribute to knowledge sharing while delivering excellent customer experiences.The role requires deep knowledge of MFA, SSO, REST APIs, and cloud directory services, with strong communication and documentation skills to support enterprise#J-*****-Ljbffr