NTT DATA Services is hiring for a Provider Clinical Service Desk agent to handle inbound calls in a 24x7 environment.
This role requires shift flexibility, including nights, weekends, and holidays, with client-specific training during day shifts.You'll respond to healthcare customers on clinical applications such as Epic, Cerner, McKesson, and Meditech; document incidents, close or escalate tickets, and drive resolution on a 24/7 desk.
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📌 Senior Desktop Support - 24/7 Healthcare It Desk (Jalisco)
🏢 NTT America
📍 Jalisco
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