24 sep
|
Wipro Technologies
|
Jalisco
24 sep
Wipro Technologies
Jalisco
Wipro Limited is seeking a Service Desk Analyst to be the first point of contact for B2B users, resolving end-user issues in line with Service Desk objectives.
You will respond to queries via calls, portal, emails, and chats, document tickets, and ensure adherence to TAT/SLA with proper escalation when required.
This role emphasizes strong customer service, logging and tracking of issues, and contributing to process improvements, with opportunities to learn client applications and internal #J-*****-Ljbffr
📌 Service Desk Analyst Ii - Client It Support (Jalisco)
🏢 Wipro Technologies
📍 Jalisco