The Senior Associate Specialist Customer Service at Celanese is responsible for perfect order fulfillment within the order-to-cash process, ensuring customer satisfaction. You will coordinate pricing, order entry, billing coordination, collections, master data maintenance, and complaint handling as part of a cross-functional team.
You will work closely with sales, marketing, and finance to resolve issues, update SAP master data, and support pricing and customer inquiries while maintaining strong
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📌 Order-To-Cash Specialist: Customer Service & Billing (Xico)
🏢 Celanese
📍 Xico