Hexaware Technologies is hiring a Customer Care Executive for an on-site role in Monterrey Centro Cuauhtémoc. The schedule is Monday–Friday, 7:00 AM–4:00 PM (DST may vary). The position offers a base salary and benefits, with potential bonuses based on performance.
Responsibilities include providing full customer support, diagnosing root causes, and maintaining composure with challenging customers to convert detractors into promoters.