Carrier's Monterrey Customer Care Center is seeking a QA Coach who will monitor calls, provide coaching, and drive continuous quality improvements across the customer service team. You will partner with supervisors, participate in calibrations, and support training content updates.
Adecuado candidates will have a business-focused degree, 3+ years in customer service, and strong bilingual communication skills to excel in a fast-paced environment.
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📌 Customer Care Performance & QA Coach (Ejido de la Finca)
🏢 Carrier
📍 Ejido de la Finca
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