Carrier General Corporation seeks a Digital Factory Support Analyst to ensure CMES applications run smoothly across Monterrey manufacturing sites. You will be the first contact for factory users, handling incident resolution and documenting processes.
Responsibilities include Level 1/2 incident support, root cause analysis, monitoring performance, and creating user guides and knowledge base articles. Strong English communication and ITIL familiarity are preferred for effective cross-site
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📌 Digital Factory Support Specialist (Ciudad de México)
🏢 Carrier Global
📍 Ciudad de México
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