? join cma cgm mexico as a sales support professional! ?

location: mexico city, mexico

at cma cgm , a world leader in shipping, logistics, and supply chain solutions, we are looking for a sales support professional to join our commercial team in mexico city.

this position plays a key role in supporting the commercial activities of our inside sales and outside sales teams while managing an assigned portfolio of customers. The ideal candidate is customer-focused, detail-oriented, commercially minded, and eager to contribute to business growth in a fast-paced international environment.

key responsibilities

✅ provide administrative and commercial support to inside sales and outside sales teams.

✅ manage and develop an assigned customer portfolio, ensuring customer satisfaction and identifying growth opportunities.

✅ support contract implementation, tender submissions, rate management, and commercial agreements.

✅ coordinate and escalate customer service issues to the appropriate internal teams, ensuring timely resolution.

✅ create and maintain customer accounts, partner codes, contracts, and pricing records within company systems.

✅ support commercial negotiations by processing pricing requests, discounts, tli applications, and contractual updates.

✅ follow up on booking-related issues, routing challenges, and freight discrepancies to ensure a smooth customer experience.

✅ promote cma cgm's end-to-end logistics solutions,



including value-added services (vas), ceva logistics, ecommerce, and intermodal services .

✅ actively engage with customers through follow-up calls and commercial initiatives to strengthen relationships and grow business opportunities.

✅ collaborate with trade, customer service, sales effectiveness, and other commercial stakeholders to support strategic objectives.

✅ promote digital solutions and drive customer adoption of my prices and other cma cgm digital platforms.

what we are looking for

✔ commercial mindset with a strong customer orientation.

✔ excellent communication and relationship management skills.

✔ strong organizational and multitasking abilities.

✔ problem-solving attitude and attention to detail.

✔ ability to work collaboratively across multiple teams and functions.

✔ interest in international shipping, logistics, transportation, and supply chain solutions.

? why join cma cgm?

be part of a leading general shipping and logistics organization.

grow your career through continuous learning and development opportunities.

? work in a collaborative, multicultural, and dynamic environment.

contribute to innovative logistics solutions that connect businesses worldwide.

build your future with a company committed to customer excellence and sustainable growth.

ready to make an impact in a global organization? Apply now and become part of cma cgm mexico!

📌 Sales support (México)
🏢 Cma Cgm
📍 México