Farmers Insurance is seeking a Supervisory Lead to guide a sales‑oriented team toward success in a metrics‑driven environment. You will supervise team members to maximize lead qualification quality and pre‑sales effectiveness within the Direct Business pipeline, focusing on inbound campaign execution, transfer rate, and contact rate while ensuring compliance and risk guidelines.
You will mentor and develop staff, communicate company strategies to the team, review performance, and partner with
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📌 Bilingual Call Center Supervisor - Sales & Performance Lead (Aguascalientes)
🏢 Capgemini
📍 Aguascalientes
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