At Sequoia Connect , we are a Talent-First Technology Ecosystem that redefines how elite professionals interact with the global digital landscape. We move beyond traditional models to act as a catalyst for the top 1% of global talent, connecting human potential with complex industrial execution. By joining our inner circle, you are not simply taking a position; you are aligning with a strategic partner dedicated to updating your "Human OS" and accelerating your growth through world-class, high-impact projects.
We are currently partnering with a global IT powerhouse that represents the connected world through innovative, customer-centric experiences. As a USD 6 billion organization and one of the top 7 IT service providers globally, our client empowers over 1,200 global customers—including several Fortune 500 companies—to "Rise™." With a massive network of 163,000+ professionals across 90 countries, they are at the absolute forefront of digital transformation, leveraging next-generation technologies such as 5G, AI, Blockchain, and Quantum Computing.
This is your chance to thrive in a workplace recognized as one of the most sustainable corporations in the world. You will join an environment that values innovation and societal impact, working on end-to-end digital transformation projects for integral leaders. If you are a driven professional looking for global career opportunities and exposure to high-impact projects within an international network of expertise, this is where you belong.
We are currently searching for a Incident/Change Governance & Control (ICGC) Engineer:
The Challenge (Responsibilities)
Support governance and oversight of the Incident Management lifecycle, coordinating incident reviews, post-mortem governance activities, remediation tracking, and operational reporting.
Analyze incident trends, recurring issues, and operational risks to identify improvement opportunities and strengthen operational resilience alongside cross-functional Engineering and SRE teams.




Support governance and oversight of SDLC & Change Management processes, coordinating Change Advisory Board (CAB) governance activities, change reviews, and risk assessments.
Produce executive reporting, dashboards, scorecards, and operational metrics to identify trends and emerging risks.
Support audit requests, control reviews, and regulatory engagements by preparing supporting documentation and evidence.
Act as a product owner and subject matter expert for governance-related technology platforms, gathering requirements and coordinating user feedback.
Drive workflow automation and improvements to governance effectiveness and operational efficiency.
Support ownership and maintenance of Incident Management, Post-Mortem, Change Management, and Operational Resilience procedures, playbooks, and training materials.
Your Profile (Requirements)
Bachelor’s degree in computer science, Engineering, Information Systems, Technology Management; Or equivalent practical experience.
Experience in Incident Management, Change Management, Production Engineering / Site Reliability Engineering (SRE), Engineering Governance, or Technology Risk.
Strong analytical and problem-solving skills including the usage of AI tools.
Experience with data analytics, visualization, and reporting tools such as Microsoft Excel (advanced), Python, Power BI, Tableau, or similar technologies.
Excellent communication and Interpersonal skills, with experience working across technical and non-technical stakeholder groups.
Ability to manage multiple priorities in a fast-paced environment.
High-Performance Mindset: Resilience, emotional intelligence,



and a focus on agile delivery.
Technologist DNA: A deep understanding of the difference between "coding" and "engineering."
Desired
Experience supporting audits, regulatory reviews, or control assessments.
Familiarity with operational resilience, governance, risk, and control frameworks.
Experience with workflow management, governance, reporting, or analytics platforms.
Knowledge of Agile delivery methodologies, product ownership, or SDLC governance practices.
ITIL, Agile, Product Ownership, Risk Management, or related certifications are a plus.
Familiarity with cloud-native foundations or AI coding assistants.
Languages
Advanced Oral English: For seamless collaboration with global teams.
Advanced Spanish.
Special Notes
Our Client is actively seeking self-motivated professionals passionate about operational excellence.
Work Arrangement
We value flexibility to support your lifestyle. This position is available as:
Remote (Depending on specific project needs).

If you meet these qualifications and are pursuing new challenges, start your application on our website to join an award-winning employer. Explore all our job openings | Sequoia Career’s Page : https://www.sequoia-connect.com/careers/

Keywords:
Incident Management, Change Management, Operational Resilience, SRE, Governance
Bachelor’s degree in computer science, Engineering, Information Systems, Technology Management; Or equivalent practical experience.
Experience in Incident Management, Change Management, Production Engineering / SRE, Engineering Governance, or Technology Risk.
Strong analytical and problem-solving skills including usage of AI tools.
Experience with data analytics, visualization, and reporting tools such as Microsoft Excel (advanced), Python, Power BI, Tableau.
Excellent communication and Interpersonal skills.
Experience working across technical and non-technical stakeholder groups.

📌 Technology Risk and Controls Engineer (Ciudad de México)
🏢 Sequoia Connect
📍 Ciudad de México