At Rapido Solutions Group, we connect fast-growing U.S. companies with top integral talent.
From Guadalajara and León, we create career opportunities that bridge Mexico and the U.S. logistics industry.We value diversity, joy, and passion, fostering a dynamic workplace where people grow both personally and professionally.
Our goal is to be the best place to work, offering wellbeing programs, social initiatives, and real career growth.Salary$23,000 MXN / monthAdditional Benefits$500 MXN punctuality bonus4% savings fundScheduleMonday to Friday 00:*****:00Job SummaryThe Customer Service Representative schedules deliveries,



traces loads and responds to problems that arise during the day regarding pick-ups or deliveries.Essential FunctionsPerform prompt and complete data entryEnter accurate customer orders in computer systemMonitor on-time performance for driver delivery and pick-upPrepare tracking reportsUnderstand and abide by various customer requirementsUnderstand the operations and rules of the various rail carriers and piersCommunicate with Dispatchers to avoid any problems with loads or transports and resolve any issues that may occurTrace and monitor existing loads in the system to prevent problems from occurringOther duties as assignedRequirementsExperience in intermodal transportation or import/export business preferredExcellent communication abilities, both written and verbalExcellent computer skillsAbility to effectively multi-task when necessaryFlexible; able to work in past-paced environmentAbility to work independently and make informed decisions#J-*****-Ljbffr

📌 Customer Service Rep | Nightshift | Tier Lll (Guadalajara)
🏢 Rapido Solutions Group
📍 Guadalajara