Genesis Management LLC.
in Mexico City (Polanco) is hiring a Customer Service Specialist (EN/ES) for on-site, full-time work.
The role pays 19,000 MXN per month plus performance bonuses and operates Monday–Friday, 7:00 AM–4:00 PM CST (8:00 AM–5:00 PM DST).
You will handle calls, chats, emails, and voicemails, resolve payment-related concerns, verify identities, and document interactions with a focus on KPIs and quality.
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